Questions to Ask When Hiring a Moving Company

Posted on 07/03/2024

Questions to Ask When Hiring a Moving Company

When looking for a reliable moving company, it is important to ask the right questions. With so many companies to choose from, you need to make sure that you select the best one for your move. Here are some essential questions you should ask any moving company before signing the dotted line.

1. How long have you been in business?
This is an important question since experience matters when it comes to choosing a moving company. Ideally, you should look for companies with at least 5 years of experience. This will ensure that you're working with professionals who know how to properly handle and transport your belongings safely and securely.

2. What services do you offer?
Make sure that the company offers all the services necessary for your move. For example, if you need help packing up your home, inquire about their packing options. If you'll be needing storage services during the move, ask them what kind of units they provide, whether climate-controlled or not, and where those units are located.

3. Can I get a written quote?
Many good moving companies will be happy to provide customers with a written quote of their estimated costs before committing to their services. This will allow you to compare quotes from different companies and make sure that you're getting everything in writing so there won't be any surprises down the road.

4. Are there any additional fees I should be aware of?
Be aware of any additional fees that might be associated with the move beforehand. Some companies may charge an extra fee for bulky items such as pianos or large appliances, while others may charge a fuel surcharge or an after-hours fee if your move takes place outside of normal business hours. Make sure you ask about any additional fees upfront, so there aren't any hidden charges later on.

5. Are there any discounts available?
Some moving companies may offer certain discounts or promotions depending on your particular moving situation. Ask if there are any potential discounts that could reduce the overall cost of your move.

6. Do you carry insurance?
Before you hire a moving company, make sure they carry adequate insurance coverage in case something happens during the move (such as broken furniture or items getting damaged). Ask for proof of insurance and double-check with the insurance provider to make sure their policy is still active and valid.

7. What forms of payment do you accept?
Most reputable moving companies will only accept payment, either via cash or credit card, so it's important to ask about accepted forms of the payment beforehand and determine which method would be most convenient for both parties involved in the transaction.

8. Do you require a deposit prior to my move?
Some moving companies require customers to make partial payments prior to their moves in order to hold their dates and secure their spot on their calendar (especially during busy seasons). Make sure to inquire ahead of time so that you can plan accordingly and budget accordingly when hiring a mover.

Overall, whenever possible, it's always wise to research potential movers online; this helps reduce potential risks by getting reviews from previous customers about the quality and reliability of their services before making a commitment to one service provider over another one. Asking the right amount of questions can save time, money, and stress in finding the perfect fit - no matter what type of relocation need arises!